Shipping policy
Effective Date: [7/7/2026]
Thank you for shopping with Ashken Spade. We are committed to processing and delivering your order as quickly as possible.
Order Processing
- Orders are typically processed within 2–5 business days.
- Orders are processed on business days only (Monday–Friday, excluding public holidays).
- Once your order has been shipped, you will receive a confirmation email with tracking information when available.
Shipping
- Shipping costs are already included in the product price. No additional shipping fees will be charged at checkout unless otherwise stated.
- Delivery times vary depending on your location and available shipping services.
- Estimated delivery times are provided as guidelines only and are not guaranteed.
Shipping Delays
While we work hard to ensure your order arrives on time, delays may occasionally occur due to circumstances beyond our control, including:
- Customs processing.
- Weather conditions.
- High-demand periods.
- Carrier delays.
- Incorrect or incomplete shipping information.
We appreciate your patience and understanding in the event of unexpected delays.
Shipping Address
Please make sure your shipping address is accurate before placing your order. We cannot guarantee changes after your order has entered processing.
If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.
Order Tracking
Once your order ships, you will receive an email with tracking information (when available) so you can monitor your delivery.
Contact Us
For any questions regarding your order or shipping, please contact us at: